Shipping Policy
At COTTNLAT, we strive to provide fast and reliable shipping services to deliver your orders promptly. This Shipping Policy outlines important information regarding our shipping methods, delivery times, fees, and other related details.
Order Processing Time
Upon receiving your order, we will process it within 2 business days. During peak seasons or promotional periods, order processing may take slightly longer. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Timeframes
We partner with reputable shipping carriers to ensure efficient and secure delivery of your orders. The available shipping methods and estimated delivery timeframes are as follows:
a) Standard Shipping: Our standard shipping option typically takes 4 to 8 business days for domestic deliveries and 7 to 14 business days for international deliveries. Please note that these are estimated timeframes and actual delivery times may vary based on factors such as your location and any unforeseen delays.
b) Express Shipping: For customers who require expedited delivery, we offer express shipping services. Express shipping usually takes 2 to 3 business days for domestic deliveries and 4 to 8 business days for international deliveries. This option may involve additional fees, which will be displayed during the checkout process.
Shipping Fees
Shipping fees are calculated based on several factors, including the shipping destination, package weight, and selected shipping method. The applicable shipping fees will be displayed during the checkout process before you complete your order. We may offer free shipping promotions or discounts periodically, which will be communicated on our website or through promotional materials.
Shipment Tracking
Once your order has been shipped, we will provide you with a tracking number and a link to track the progress of your shipment. You can use this information to monitor the delivery status and estimated delivery date of your package. Please note that it may take up to 24-48 hours for the tracking information to become available after your order has been shipped.
International Shipping
We offer international shipping to many countries. However, please be aware that customs, duties, and taxes may be applicable upon importation of your order. These additional charges, if any, are your responsibility and may vary depending on the destination country's regulations. It is advisable to check with your local customs office for more information on potential charges before placing your order.
Address Accuracy
To ensure successful delivery, please provide accurate and complete shipping information when placing your order. We are not responsible for any delays or undelivered packages due to incorrect or incomplete addresses provided by the customer.
Shipping Restrictions
There may be certain products that are subject to shipping restrictions or regulations imposed by local authorities or shipping carriers. If an item in your order is affected by such restrictions, we will notify you promptly and work towards finding a suitable solution.
Contact Us
If you have any questions or concerns regarding our Shipping Policy or need assistance with tracking your order, please contact our customer support team at contact@cottnlat.com. We are here to assist you and provide any necessary information related to your shipment.
Please note that this Shipping Policy is applicable to purchases made directly through COTTNLAT. If you purchased our products from a third-party retailer or marketplace, their shipping policy will apply.
Effective Date: 09-June-2023
COTTNLAT Team